Terms & Conditions

  • Returns-  All returns must be made within 14 days of delivery, unfortunately, we can’t offer you a refund or exchange after 14 days. To be eligible for a return, your item must be unused and in the same condition that you received it.To initiate a return please email [email protected]
  • Cancel my order-  If you wish to cancel your order please get in touch within 24hrs of your order confirmation email.
  • Delivery – We aim to dispatch your parcel within 2-7 working days. However some items may take longer but we will contact you if this is the case
  • Company information: 

Upstairs Downstairs Interiors 

Company No: 8801411

VAT No: GB178444279

Registered Address:

The Old School Rooms, Long Street, Sherborne, Dorset, DT9 3BS

[email protected] 

01935 813 831